Service guarantee

 

As suppliers of legal services we take pride in what we do and provide our clients with what we call our  '+3 Legal Service Guarantee'.

In addition to any specific rights that you may have under the Uniform Law, this is a guarantee to you or your business that our legal services will be:

  1. rendered with all the due care and skill of licensed Australian Legal Practitioners
  2. fit for your purposes & will reasonably be expected to achieve the result you make known to us
  3. supplied in a reasonable time if not sooner

 

If there is a 'major failure', as that term is defined under the Australian Consumer Law, by us to meet this guarantee then we will give you a full refund or compensate you for the difference in the service delivered and what was paid for.