Service guarantee
As suppliers of legal services and advice we take pride in what we do and provide our clients with what we call our '+3 Legal Service Guarantee'.
In addition to any specific rights that you may have under the Legal Profession Act, this is a guarantee to you or your business that our legal services will be:
- rendered with all the due care and skill of licensed Australian Legal Practitioners
- fit for your purposes & will reasonably be expected to achieve the result you make known to us
- supplied in a reasonable time if not sooner
If there is a major failure by us to meet this guarantee then we will give you a full refund or compensate you for the difference in the service delivered and what was paid for.